FAQ
Frequently Asked Questions | Bereket Taş
1. How long does delivery take?
Orders are typically delivered within 2–5 business days. Delivery times may vary depending on the destination and shipping provider. We take care to ensure that your jewelry and gemstone pieces are securely packaged for safe delivery.
2. Can I return or exchange my jewelry or gemstone purchase?
Yes. Returns and exchanges are available in accordance with the Bereket Taş return and exchange policy. Items must be returned in their original condition and meet the requirements outlined in our policy.
3. Are the gemstones at Bereket Taş natural?
At Bereket Taş, we carefully select natural gemstones for our collections. Since every natural stone has its own unique colors, patterns, and inclusions, each piece may have slight variations, making it truly one of a kind.
4. Will my gemstone look exactly like the one shown in the photos?
Natural gemstones can vary slightly in color, patterns, veining, and natural details. Your piece may therefore differ subtly from the product photos. These natural variations are part of what makes each gemstone unique.
5. How should I care for my gemstones and jewelry?
To preserve the beauty and shine of your gemstones and jewelry, keep them away from perfumes, harsh chemicals, and excessive moisture. Gently clean your pieces with a soft, dry cloth and store them in a dry place away from friction and scratches.
6. What payment methods are available?
We offer a range of safe and convenient payment options, including credit and debit card payments, as well as other approved online payment methods available at checkout.
7. Can I purchase jewelry or gemstones as a gift?
Absolutely. Our jewelry and natural gemstone pieces make thoughtful gifts, and we offer elegant gift packaging so your chosen piece arrives beautifully presented and ready to give.
8. How can I contact Bereket Taş?
You can contact Bereket Taş via WhatsApp or through our Contact Us page. Our team will be happy to answer your questions and help you find the piece that best suits you.