Shipping & Delivery Policy
Shipping & Delivery Policy
Bereket Taş offers free worldwide shipping on all orders.
Order Processing
Orders are typically prepared and processed within 2 business days after the order is confirmed.
Once the order has been prepared, it is handed over to our international shipping partner, MSA Shipping.
Estimated Delivery Time
International orders are generally delivered within approximately 4 business days after the shipment has been handed over to the carrier.
Delivery times are estimates and may vary depending on the destination country, customs processing, local regulations, public holidays, weather conditions, or other circumstances outside our control.
Order Tracking
Once your order has been shipped, tracking information will be provided where available so you can follow the progress of your shipment.
Customs, Import VAT and Clearance Fees
International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, clearance fees, or other charges imposed by the destination country.
These charges are not included in the product price and are not paid by Bereket Taş.
We recommend checking your country's import regulations before placing an order.
Lost, Damaged or Undeliverable Shipments
If an order is confirmed as lost, damaged during shipping, incorrectly delivered, or otherwise cannot be successfully delivered due to a shipping-related issue, please contact Bereket Taş customer support.
Eligible affected orders will be reviewed and, where appropriate, refunded.
Customers may be asked to provide photographs, shipping documentation, or other information needed to investigate the issue with the carrier.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Bereket Taş is not responsible for delays or delivery problems caused by incorrect or incomplete shipping information provided by the customer.
Customer Support
If you have any questions regarding your shipment, please contact us through our official customer support channels:
Email: support@bereket-tas.com